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Having served many happy customers, we know that it's easier than. With Fix-Anything, appliance owners fix their appliances with guidance from an expert repair professional. This article was written by Norm McLaughlin, founder of Norm’s Computer Services, a computer repair and IT support business in Brisbane, Australia. Sometimes workarounds are necessary, as you can set everything up correctly but still find that something doesn’t do what it’s supposed to do.
I showed her that it was being saved continuously as changes were being made.
#Onedrive app for mac problem how to
I then demonstrated how to edit it using the online version of Microsoft Word, by simply double-clicking on the document. I pointed her to the OneDrive URL, signed her in, and showed her how to locate her document.
#Onedrive app for mac problem upgrade
I suggested that, if the upgrade to Big Sur didn’t resolve the issue, she could work directly on the Cloud in OneDrive. One of the guiding principles of Norm’s Computer Services in customer service is to always provide a solution for the client. Other than ensuring that everything is up to date and that documents are being correctly saved in OneDrive, there’s not much else that can be done to resolve the issue.
With this particular client, I suggested upgrading her Mac from macOS Mojave to macOS Big Sur in order to have all the latest features and to hopefully resolve this issue with Office 365. However, as described at the beginning of this article, there can be an incompatibility when a newer version of something doesn’t work with something else which may have worked previously.
#Onedrive app for mac problem software
It’s always a good idea to use the latest version of any software product, and to ensure that all the updates are installed. No matter what we did it wasn’t possible to turn AutoSave back on. I followed the same procedure as before, ensuring that the document was correctly saved to OneDrive, but this time there was a pop-up saying Loading Services which just spun continuously. However, after doing so, we found that we were no longer able to turn AutoSave on at all. Drives you a bit mad!’ I returned to take another look and started by reinstalling MS Office 365 to ensure that we had the latest version with all the required updates. I soon received a text message from my client, telling me that ‘… every 5 or so seconds it flickers (saving I think) but it stops you writing and you have to click on the screen again to continue to type. However, this wasn’t the end of the story. We then followed the steps described, saving the document in the correct manner to OneDrive as an online location (not to the OneDrive folder in Finder), and found that now we were indeed able to turn AutoSave on. The client wasn’t actually signed in to OneDrive, though she did have the app on her Mac, so the first step was to sign in with the same Microsoft account she’d used to activate her Microsoft 365 product. You may need to do this should you accidentally save over a document or have some other reason to revert to an older version. Not only does saving to OneDrive provide AutoSave functionality but it also means that you can revert to previous versions of documents.
This is in fact a feature of Microsoft 365. Upon reading the thread in the Microsoft Community I realized that, in order for AutoSave to work, it’s necessary to be saving the document to OneDrive. And nothing happens when I touch the toggle button-no response at all. I’ve checked my Preferences Autosave should be on and working. “In Word for Mac, Autosave is now displayed as an option in the menu bar, but mine is stuck in Off. As I began to look into the issue, I found a user online who was having exactly the same problem.
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